Macbeth Characters Essays (359 words) - Characters In Macbeth

Macbeth Characters In the play Macbeth the characters are using certain prophesies to try and help themselves in gaining confidence and self-assurance in achieving their ultimate goals. This is especially true in the character of Macbeth. He believes that throughout this story he is able to control his destiny and also change things he can not. He thinks that the actions he takes and the decisions that he makes will allow him to control the future and further himself. In the beginning of this play, Macbeth is encountered by three witches, which give him the news of him becoming the king. He does not allow this to get to him initially but when their prophesy of him becoming the Thane of Cawdor comes true, he takes their other words a lot more seriously. He then puts into action the killing of King Duncan. By this move, he is able to take the throne. This finalizes the witches initial prediction of Macbeth becoming the king. His rule of Scotland is very tumultuous and questions arise of his ability of being able to rule properly and his previous actions. He then murders his friend Banquo and then again consults the witches. They provide him with three more prophesies. One to beware of Macduff, one that he cannot be killed by any man born of woman, and the final saying he can't be killed until Birnam Wood moves. Delighted by this news, Macbeth is filled with more false hopes and confidence. But inevitably his belief and trust in his ability to know the future and be filled with such confidence catches up to him. He is overwhelmed by all the true prophesies given by the witches and his eventual overthrow by Macduff. The story of Macbeth is basically a story of one man's attempts to control the future. Macbeth uses all his abilities and all his resources to try and accomplish this, but in the end it fails him. He bases all of his actions on his knowledge of the future and his attempts to change it. The whole story is based around the idea of his knowledge of what is to happen, and his attempts to change that towards his own benefit. It provides him with the false hopes that were an eventual contributor to his downfall.

Free Essays on Supreme Court

The Supreme Court of the United States of America is the topic of this report. In this report I will discuss many supreme court cases, those cases precedence, and how I feel this topic has effected our society as a whole. The main part of this report will be just summaries of what has happened before, during, and after the cases take their place in front of our greatest court in our great nation. I will try to keep this report as an informational piece, but I do apologize for letting how I feel on a specific issue run its way into this paper. I’ll start this report off with the court case which gave the Supreme Court most of its powers today. Marbury vs. Madison. On the eve of his last day in office outgoing President John Adams, a Federalist, nominates 82 Federalist justices. These "midnight judges" as they were called represented a threat to incoming President Thomas Jefferson, a Democrat-Republican. Jefferson feared Federalist interpretation of the law for the next 20 years, a fear that ended up coming to fruition. Among these midnight judges was one William Marbury. Jefferson ordered his Secretary of State, John Madison, not to deliver the official documents granting Marbury his position. Based upon the Judiciary Act of 1801, Marbury appealed directly to the Supreme Court asking for a "writ of mandamus" or an order to act. Chief Justice John Marshall recognized he would be correct in ordering Madison to deliver the papers but feared weakening the image of the Court if President Jefferson refused to comply. Instead Marshall ruled that the Judiciary Act of 1801, which Marbury had used to submit his claim directly to the Court was unconstitutional, and it was. In this way the Court was able to rule a law unconstitutional and thus created the important precedent of judicial review. This court case alone made the Supreme Court more powerful then the other two branches of the government. Of course President Jefferso... Free Essays on Supreme Court Free Essays on Supreme Court The Supreme Court of the United States of America is the topic of this report. In this report I will discuss many supreme court cases, those cases precedence, and how I feel this topic has effected our society as a whole. The main part of this report will be just summaries of what has happened before, during, and after the cases take their place in front of our greatest court in our great nation. I will try to keep this report as an informational piece, but I do apologize for letting how I feel on a specific issue run its way into this paper. I’ll start this report off with the court case which gave the Supreme Court most of its powers today. Marbury vs. Madison. On the eve of his last day in office outgoing President John Adams, a Federalist, nominates 82 Federalist justices. These "midnight judges" as they were called represented a threat to incoming President Thomas Jefferson, a Democrat-Republican. Jefferson feared Federalist interpretation of the law for the next 20 years, a fear that ended up coming to fruition. Among these midnight judges was one William Marbury. Jefferson ordered his Secretary of State, John Madison, not to deliver the official documents granting Marbury his position. Based upon the Judiciary Act of 1801, Marbury appealed directly to the Supreme Court asking for a "writ of mandamus" or an order to act. Chief Justice John Marshall recognized he would be correct in ordering Madison to deliver the papers but feared weakening the image of the Court if President Jefferson refused to comply. Instead Marshall ruled that the Judiciary Act of 1801, which Marbury had used to submit his claim directly to the Court was unconstitutional, and it was. In this way the Court was able to rule a law unconstitutional and thus created the important precedent of judicial review. This court case alone made the Supreme Court more powerful then the other two branches of the government. Of course President Jefferso...

The Great Irish Famine Was a Turning Point in History

The Great Irish Famine Was a Turning Point in History In the early 1800s, the impoverished and rapidly-growing rural population of Ireland had become almost totally dependent on one crop. Only the potato could produce enough food to sustain families farming the tiny plots of land the Irish peasants had been forced onto by British landlords. The lowly potato was an agricultural marvel, but staking the lives of an entire population on it was enormously risky. Sporadic potato crop failures had plagued Ireland in the 1700s and early 1800s. In the mid-1840s, a blight caused by a fungus struck potato plants across all of Ireland. The failure of essentially the entire potato crop for several years led to unprecedented disaster. Both Ireland and America would be changed forever. The Irish Potato Famine The Irish Potato Famine, which in Ireland became known as The Great Hunger, was a turning point in Irish history. It changed Irish society forever, most strikingly by greatly reducing the population. In 1841, Irelands population was more than eight million. It has been estimated that at least one million died of starvation and disease in the late 1840s, and at least another one million immigrated during the famine. Famine hardened resentment toward the British who ruled Ireland. Nationalist movements in Ireland, which had always ended in failure, would now have a powerful new component: sympathetic Irish immigrants living in America. Scientific Causes The botanical cause of the Great Famine was a virulent fungus (Phytophthora infestans), spread by the wind, that first appeared on the leaves of potato plants in September and October of 1845. The diseased plants withered with shocking speed. When the potatoes were dug up for harvest, they were found to be rotting. Poor farmers discovered the potatoes they could normally store and use as provisions for six months had turned inedible. Modern potato farmers spray plants to prevent blight. But in the 1840s, the blight was not well understood, and unfounded theories spread as rumors. Panic set in. The failure of the potato harvest in 1845 was repeated the following year, and again in 1847. Social Causes In the early 1800s, a large part of the Irish population lived as impoverished tenant farmers, generally in debt to British landlords. The need to survive on small plots of rented land created the perilous situation where vast numbers of people depended on the potato crop for survival. Historians have long noted that while Irish peasants were forced to subsist on potatoes, other crops were being grown in Ireland, and food was exported for market in England and elsewhere. Beef cattle raised in Ireland were also exported for English tables. British Government Reaction The response of the British government to the calamity in Ireland has long been a focus of controversy. Government relief efforts were launched, but they were largely ineffective. More modern commentators have noted that economic doctrine in 1840s Britain generally accepted that poor people were bound to suffer and government intervention was not warranted. The issue of English culpability in the catastrophe in Ireland made headlines in the 1990s, during commemorations marking the 150th anniversary of the Great Famine. Britains then-Prime Minister Tony Blair expressed regret over Englands role during commemorations of the 150th anniversary of the famine. The New York Times reported at the time that Mr. Blair stopped short of making a full apology on behalf of his country. Devastation It is impossible to determine precise numbers of the dead from starvation and disease during the Potato Famine. Many victims were buried in mass graves, their names unrecorded. It has been estimated that at least half a million Irish tenants were evicted during the famine years. In some places, particularly in the west of Ireland, entire communities simply ceased to exist. The residents either died, were driven off the land, or chose to find a better life in America. Leaving Ireland Irish immigration to America proceeded at a modest pace in the decades before the Great Famine. It has been estimated that only 5,000 Irish immigrants per year arrived in the United States prior to 1830. The Great Famine increased those numbers astronomically. Documented arrivals during the famine years are well over half a million. It is assumed that many more arrived undocumented, perhaps by landing first in Canada and walking into the United States. By 1850, the population of New York City was said to be 26 percent Irish. An article titled Ireland in America in the New York Times on April 2, 1852, recounted the continuing arrivals: On Sunday last three thousand emigrants arrived at this port. On Monday there were over two thousand. On Tuesday over five thousand arrived. On Wednesday the number was over two thousand. Thus in four days twelve thousand persons were landed for the first time upon American shores. A population greater than that of some of the largest and most flourishing villages of this State was thus added to the City of New York within ninety-six hours. Irish in a New World The flood of Irish into the United States had a profound effect, especially in urban centers where the Irish exerted political influence and got involved in municipal government, most notably in the police and fire departments. In the Civil War, entire regiments were composed of Irish troops, such as those of New Yorks famed Irish Brigade. In 1858, the Irish community in New York City had demonstrated that it was in America to stay. Led by a politically powerful immigrant, Archbishop John Hughes, the Irish began building the largest church in New York City. They called it St. Patricks Cathedral, and it would replace a modest cathedral, also named for Irelands patron saint, in lower Manhattan. Construction was halted during the Civil War, but the enormous cathedral was finally finished in 1878. Thirty years after the Great Famine, the twin spires of St. Patricks dominated the skyline of New York City. And on the docks of lower Manhattan, the Irish kept arriving. Source Ireland in America. The New York TImes, April 2, 1852. Lyall, Sarah. Past as Prologue: Blair Faults Britain in Irish Potato Blight. The New York Times, June 3, 1997.

Original case final project Term Paper Example | Topics and Well Written Essays - 2250 words

Original case final project - Term Paper Example The more systematic and finely tuned this channel of communication is, the more effectively the firm may attain its strategic goals. In the situation that follows, flaws in communication within the organization cause problems in the firm’s delivery of services to its clientele. The developments in the case study shall be discussed and possible recommendations offered to address those issues of leadership communication; the identities of the company and persons involved will be concealed pursuant to an agreement to maintain confidentiality of the subjects. Description of the situation The Everest Stock Brokerage (not its real name) was riding the crest of a stock market bull run when Adam (not his real name) joined the company. Adam was a duly licensed stock trader authorized by the exchange to execute transactions on the computerized trading system. He was a perceptive and well schooled finance student in college, and his ambition was to be an expert stock analyst and eventual ly stock broker, thus in his academic program he gained as much training and information as he can on equities valuation and price forecasting. These are considered important core knowledge for any professional who would wish to work in stock investing, particularly in advising individual investors on their hard-earned placements. Everest seemed an ideal place for Adam to work in, because it specialized in retail stock brokerage (i.e., for individuals rather than institutions) and its president and chief executive officer, Mr. Henry Lorne (not his real name) is a recent past board member of the stock exchange. When Adam joined the company, sales were skyrocketing, profit was strong, and the brokerage was flourishing to the point that the company doubled its sales force and rented a second dealing room in the same high rise building that housed the corporate administrative offices and the first dealing room. (Off-floor trading was adopted years earlier when trading became computerize d and online trading became possible, even for clients in their homes.) Business continued to remain good for the next two years. Then, midway in 2008, the inevitable happened. The market faltered, sales thinned, then prices suffered a severe correction due to panic selling by investors because of the credit crunch that began in the subprime mortgage market. It was about this time that Mr. Lorne was beset by calls from clients that their orders were not being executed fast enough, or were not being confirmed to them as soon as they get done. Such delay created the impression in the minds of the customers that the particular traders handling their phoned-in orders were executing their own personal trades, which was against exchange rules, and passing on to customers the less advantageous trades (i.e., trades with losses, or minimal gains at best). Among its corporate values, the company had a policy of â€Å"attending to clients’ need for information promptly and transparentl y.† However, there were no definite guidelines by which to determine what is meant by prompt and transparent provision of information to clients according to their needs. On the contrary, there is an unwritten but consistently observed standard operating procedure (SOP) that all trades

Organizational Philosophies and Technology Essay - 2

Organizational Philosophies and Technology - Essay Example of the core factors that form company culture include shared norms and values of the employees, organizational policies, behavior of managers and executive body, mission of the organization, common goals and objectives, and the way or technology through which an organization makes its employees reach those goals and objectives. In this paper, we will discuss the role which technology plays in shaping the organizational culture. Corcoran (n.d.) states, â€Å"Implementation of new technology forces change†. Technology plays a key role in setting and managing ethical standards and guidelines for the employees of a company. Managers can make use of technology to inject the sense of ethics in the minds of the employees. For example, installation of observation cameras in the workplace makes employees stick to the ethical values and standards set by the administration of the company. Under observation, employees do not perform any act, which is not considered ethical for the workplace environment. In this way, employees adopt such ethical values that not only make them progress in their professional careers without any bad points in the character sheet but also create a peaceful and ethical work environment in the company. Technology provides managers with the tools that they require for setting ethical standards. Managers give tasks to the employees and provide them with the necessary technological equipments to accomplish those tasks. In this way, managers guide their employees to make the best use of technology. Using technology, managers can also know the type of communication that takes place between their employees. Managers of many companies communicate ethical standards set by their companies to the employees by writing the ethical standards on the desktop wallpapers of the computer systems. In this way, employees of a company become fully aware of the ethical standards of the company, which help employees perform their tasks in accordance with those

Great Expectations Essay Example for Free

Great Expectations Essay Great Expectations, a novel by Charles Dickens, was first published in England as a serial in the years 1860 and 61 then later as a novel. It runs to 448 pages in modern paperback. The work is considered to be autobiographical and told in first person as a memoir of the orphan boy, Pip. Dickens’ thesis is moral in nature, saying that love, loyalty and a clean conscience are more important than wealth, social class and ambition. Pip believes he is in love with the Estella, a ward of the rich Mrs. Havisham and seeks to become a gentleman in order to win her heart. He comes to realize his sister and her husband and the convicted criminal, Magwitch, though low in social class, display more character than those he knows of the upper class. Dickens, through his protagonist, advances the idea that nobility is not noble by nature, and one can advance on his own intelligence and work ethic (183). Mrs. Havisham’s family earned their money in commerce but she still represents wealth. Dickens depicts her as a bitter and vengeful old woman, full of hatred for men. She uses Pip and encourages the like-minded Estella to break his heart (60). Pip comes into money and believes that the upper class Mrs. Havisham is his benefactress, which is not true. His money comes from the convict Magwitch who wants to make Pip a gentleman for his own reasons (335). Bentley Drummle, while a minor character, is used by Dickens to show that nobility does not confer morality on a person. Dickens proves his thesis by the relating the callous behavior of the upper classes, compared and contrasted to the kindness of his poor family and the lower classes represented. He produces a litany of noble scoundrels and lowborn citizens with high moral fiber for the reader to consider.

THE SECOND COMING BY WILLIAM YEATS Essay -- essays research papers

William Butler Yeats, a multitalented individual won the Nobel Prize in 1923. Born the son of a well known Irish painter and religious skeptic had many influences in his life. Eventually, he converted to Paganism from Christianity. He is till this day considered one of the greatest poets that ever lived. To understand the meaning of William Butler Yeats poem â€Å"The Second Coming†, you must first understand the difference between Christianity and Paganism. Yeats was raised as a Christian and turned to pagan mysticism later in his life. Therefore, we can find the subject of this poem by tracing his flow of thought through Christianity up to the point when he diverged from it. Christianity is based around the soul. The soul becomes healthy by its removal from the sin, which it inherits in the world. A healthy or virtuous soul is close to God by contact with the Holy Spirit. The Holy Spirit can be considered the spirit of God on earth. Jesus Christ is thought to be the embodiment of the Holy Spirit, therefore the embodiment of virtue. In contrast, Pagans worship the spirit of earth as a god, believing it to be the ultimate force, which is neither good nor evil. The religion states the more base human tendencies that Christians would call sinful would be glorified as the reflections of nature. These would include pursuits of pleasure, luxury, or sexual gratification. Many modern pagans especially the ones Yeats associated with do not dispute the ideas of Christianity concerning God but they do not worship him. Early leaders of this movement, like Alister Crowley, with whom Yeats was associated with considered themselves Satanists in this right since Christians equate the spirit of the world with the devil. Yeats was certainly a Christian at some point in his life and makes allusions to Christian faith in â€Å"The Second Coming†, which would indicate that he lends some credence to it, so we can assume that he took the Satanist point of view. As the world turned towards paganism so did Yeats. The poem, while on one level is an earnest description of the change that is occurring to mankind, it is also an earnest illustration of his change to paganism. The opening eight lines illustrate the strife Yeats had seen in his lifetime from a Christian point of view. They describe man as moving away from God in a desperate tone, obviously not written by a pagan. Upon his cries to... ... Alliteration â€Å"surely some†, â€Å"stony sleep†. Onomatopoeia is also on display â€Å"vexed†, â€Å"slouches†. The piece also includes some simile â€Å"blank and pitiless as the sun†, and metaphor â€Å"stony sleep†. The tone is set early on in the poem. It opens with a neutral tone; the non-realistic imagery makes the opening disengaged. The impact of the first two lines is not lent by tone, but by their peculiarity and imagery. The sense of devastation that pervades the poem is introduced in the second part, it is explicitly stated that â€Å"things fall apart†, and this is further emphasized by the words â€Å"anarchy†, â€Å"blood-dimmed tide†, â€Å"passionate intensity†. However, the poem itself, which is so far dealing in abstractions, lacks this passionate intensity. Its tone could be described as anxious. In conclusion, â€Å"The Second Coming† is about William Butler Yeats belief in Paganism. He vividly describes this religion and compares it to Christianity in his poem. This message although hidden can be uncovered through careful analysis and patient reading. This poem is Yeats way of telling people that the world will start to switch to paganism and as he already did at the time of writing this great piece of work.

Cybercrime †computer crime Essay

1.1Background Cybercrime is also called computer crime. The use of computers as an instrument to further illegal ends, such as committing fraud, trafficking in child pornography and intellectual property, stealing identities, or violating privacy is cybercrime. Cybercrime, especially through the Internet, has grown in importance as the computer has become central to commerce, entertainment, and government.1 New technologies creates new criminal opportunities because of the early and widespread adoption of computers and the Internet, these days computer crime has been a growing issue even here in Nepal. 1.2 Statement of Problem The development on information technology and cyberspace made the world as a small global village. People can get access right through the world from their home with internet. The trends of global terrorism are also changed by using such IT. Cyber crime as a â€Å"new weapon† becomes a potential threat in international peace. In particular, this paper is focused on cyber crime, its effects, challenges and impact of cyber crime on global security. 1.3Objectives of the Study: a. To know how far cybercrimes are occurring in Nepal b. Cyber crime in Nepal and the law into force c. To learn about cyber security 1.4Importance of the Study The research work is basically useful for all researchers and learners who are willing to study about cyber crime. It is equally beneficial to armed and police forces, the students of strategic studies, political science, history and international relationship. Cyber crime, at present is being a great challenge in each and every development sector. So, it will be useful for the planners and policy makers too. 1.5Limitation of the Study It is because of time constrains; the research is limited in studying on cyber crime, its effects and cyber security only. However, broaden concept of cyber crime has been drawn in the study. Field visit was very costly in terms of time and resources, so only secondary sources (data) have been used to complete the study. It is specifically focused on identifying the causes, objectives, and impacts of cyber crime, the development in cyber space and information warfare, and potential threat in international peace. At last various measures for combating it and recommendations. 1.6Methodology In this study, descriptive and analytical method has been chosen. Because of the time constrains, the data has been used in the research work are based on secondary sources. They were obtained through books, and World Wide Web sites. CHAPTER II HISTORY OF CYBER CRIME The first recorded cyber crime took place in the year 1820. In 1820, Joseph-Marie Jacquard, a textile manufacturer in France, produced the loom. This device allowed the repetition of a series of steps in the weaving of special fabrics. This resulted in a fear amongst Jacquard’s employees that their traditional employment and livelihood were being threatened. They committed acts of sabotage to discourage Jacquard from further use of the new technology. This is the first recorded cyber crime. In Nepal, business houses, organizations started using electronic materials and computers where government was lacking in electronic rules and regulations. There is no exact date recorded for the first cyber crime in Nepal till date. But we can see many people being the victim of cybercrime. Especially in Nepal, many renowned companies are receiving emails from proxy mailing address demanding for money. Beside this, hacking websites of banks, newspaper and face book accounts, humiliating gi rls and uploading images in porn sites, sales of pirated CDS and DVDS are the most commonly practiced cybercrime in Nepal. CHAPTER III CATEGORIES OF CYBERCRIME Basically we can categories cybercrime into two types: (a) The computer as Target: using of computer to attack another computer like hacking, virus/ worms attacks. (b) The computer as a weapon: using a computer to commit real world crime like cyber terrorism, credit card fraud and pornography, DoS attack and many more.2 CHAPTER IV EFFECTS OF CYBERCRIME As the world goes mobile, cybercrime follows. Criminal takes advantage of technologies and internet in many ways to commit crime which is very hard to control by solo effort. Some of the effects of cybercrime that is frequently occurring in Nepal are as follows; (a) Hacking:This is a type of crime wherein a person’s computer is broken into so that his personal or sensitive information can be accessed. This is different from ethical hacking, which many organizations use to check their Internet security protection. In hacking, the criminal uses a variety of software to enter a person’s computer and the person may not be aware that his computer is being accessed from a remote location. (b) Theft: This crime occurs when a person violates copyrights and downloads music, movies, games and software. There are even peer sharing websites which encourage software piracy and many of these websites are now being targeted by the FBI. Today, the justice system is addressing this cyber crime and there are laws that prevent people from illegal downloading. (c) Cyber Stalking: This is a kind of online harassment wherein the victim is subjected to a barrage of online messages and emails. Typically, these stalkers know their victims and instead of resorting to offline stalking, they use the Internet to stalk. However, if they notice that cyber stalking is not having the desired effect, they begin offline stalking along with cyber stalking to make the victims’ lives more miserable. (d) Identity Theft: This has become a major problem with people using the Internet for cash transactions and banking services. In this cyber crime, a criminal accesses data about a person’s bank account, credit cards, Social Security, debit card and other sensitive information to siphon money or to buy things online in the victim’s name. It can result in major financial losses for the victim and even spoil the victim’s credit history. (e) Malicious Software: These are Internet-based software or programs that are used to disrupt a network. The software is used to gain access to a system to steal sensitive information or data or causing damage to software present in the system. (f) Child soliciting and Abuse: This is also a type of cyber crime wherein criminals solicit minors via chat rooms for the purpose of child pornography. The FBI has been spending a lot of time monitoring chat rooms frequented by children with the hopes of reducing and preventing child abuse and soliciting. CHAPTER V CYBER SECURITY AND ITS ADVANTAGES 5.1Cyber security:Cyber Security involves protection of sensitive personal and business information through prevention, detention and response to different online attacks. The measures of applying cyber security are as follows: (a) Privacy Policy: Before submitting your name, e-mail address, on a website look for the sites privacy policy. (b) Keep Software Up to Date: If the seller reduces patches for the software operating system your devices install them as soon as possible. Installing them will prevent attackers from being able to take advantages. Don’t choose options that will allow your computer to remember your passwords. (c) Disable remote connectivity: Some devices are equipped with wireless technologies like Bluetooth that can be used to connect to other devices. You should disable these features when they are not in use. 5.2Advantages of Cyber Security:The advantages of cyber security are mentioned below: (a) The cyber security will defend us from critical attacks. (b) It will defend us from hacks and virus. (c) Internet Security processes all the incoming and outgoing data on your computer. (d) Application of cyber security used in our PC needs update every week. (e) It helps us to browse the site, website. CHAPTER VI CYBER LAW IN NEPAL Nepal has moved a step further in the information and communication technology (ICT) as the government has promulgated Electronic Transaction Act-2063 and Regulations, legalizing all electronic transactions and digital signatures. 4 Cyber law or Electronic Transaction Act clearly defines the rights, duties and authorities of the subscribers, network service provider, etc. The act had provision of separate bodies, IT Tribunal and Appellate Tribunal. The both look into all cases related to computer crime and the cyber crime. The IT tribunal is headed by the District Court Judge and has 3 members. The main purpose of this act (law) is to legalize the electronic transactions and digital signatures for both private and public transactions, protecting the electronic documents from the unauthorized access and to control the illegal activities or the cyber crimes. This act has 12 sections and 79 clauses. Electronic Transaction Act 2006 is here to fore addressed in the capacity of cyber law. The Cyber law 2006 dictates the limitation for complaint within 35 days of first knowhow of crime and breaching of the cyber law. The punishment varies from Rs. 50000 to Rs. 300000 penalty and 6 months to 5 years imprisonment as the attempts to discourage the cyber crime. CHAPTER VII CHALLENGES IN CYBER CRIME Though there is cyber law in Nepal, but yet there are many challenges in investigating Cybercrime due to: a. Internet and the computers as the Scene of Crime there are many types of computer crime that exist, as well as the legal and technical challenges that face law enforcement and prosecutors in their efforts to combat this crime. b. Investigator’s skills (not trained) to combat cyber terrorism. c. knowhow of cyber security d. high-tech crimes and confusions e. Low participation of tech groups and less co-operation of resource groups f. Imitation of traditional perspective for defining cyber crime. A challenging aspect of cybercrime is its nonlocal character: actions can occur in jurisdictions separated by vast distances. g. Creating a Safer Information Society by Improving the Security of Information Infrastructures. CHAPTER VIII RECOMMENDATION Many people has become the victim of cybercrime especially girls, celebrities, politicians and many other renowned personalities. It’s a well known saying that â€Å"Prevention is always better than cure†, Therefore, it is always better to take certain precaution beforehand rather than regretting afterwards. Whosoever is accessing the net should take Safety and privacy activation on social networking site. Some of the safety measures are mentioned below: a. Stay informed, pay attention to news sources to learn about recent threats and websites that have been attacked. b. Be careful, to never enter private or financial data into websites that don’t show proof of security. c. Clean and clear your internet cache, lost fragments, orphaned registry keys, temporary files, deleted email messages, and other temporary files on your computer often. d. Google yourself and make sure there is nothing out there that gives out too many details about you. e. Never provide your c redit card number as a proof f. Report abuse, if you are stalked or harassed online, don’t respond to the attacker. Instead keep a record of the communications and report the abuse to the websites administrator. CHAPTER IX CONCLUSION There are appropriate investigative law enforcement agencies, District Police Offices of Police Headquarters or Local Police office, Metropolitan Crime Division who are working against cybercrime and the criminals. Cybercrime is indeed getting the recognition it deserves. However, it is not going to be restricted that easily. In fact, it is highly likely that cybercrime and its hackers will continue developing and upgrading to stay ahead of the law. So, to make us a safer we must need cyber security. Moreover, every individual most apply the possible way to stay alert. ACRONYMS FBI- Federal Bureau of Investigation DoS- Denial-of-Service PC- Personal Computer IT- Information Technology CD-Compact Disc DVD-Digital Versatile Disc / Digital Video Disc ICT-Information and Communication Technology BIBLIOGRAPHY a. http://www.britannica.com/EBchecked/topic/130595/cybercrime b. http://www.bezaspeaks.com/cybercrime/history.htm c. http://www.slideshare.net/aemankhan/cybercrimeppt-27376284 d. http://www.slideshare.net/aemankhan/cybercrimeppt-27376284 e. http://egovernancenepal.blogspot.com/2007/03/cyber-law-electronic- transaction-act.html f. http://www.crossdomainsolutions.com/cyber-crime/ g. http://www.spotlightnepal.com/News/Article/-Cyber-Law-And-Its-Challenge- h. http://www.ekantipur.com/2014/05/25/oped/cybercrime-without-cyber-rules/390001.html i. http://www.thehimalayantimes.com/fullNews.php?headline=Journo+charged+with+cyber+crime&NewsID=38http://setopati.net/politics/1775/0963 j. http://mybhaktapur.com/2011/12/20/nepal-police-arrests-facebook-mis-user-for- cyber-crime/ k. http://www.thehimalayantimes.com/fullNews.php?headline=Cyber+criminals+to+target+mobile%26sbquo%3B+social+in+2014&NewsID=401622 l. http://surendraphuyalnepal.wordpress.com/ m. Kantipur Daily n. Nagarik Dainik o. A Guide to Computer Crime from legal.practitioner.com p. International Journal of Cyber Criminology q. Cybercrime Nepalese Prospective by Nepal Police r. Moore, R. (2005) â€Å"Cyber crime: Investigating High-Technology Computer Crime,† Cleveland, Mississippi: Anderson Publishing.

Starbucks Hrm Paper

An Analysis of Actual Personnel Policies for the Starbucks Coffee Contents Environmental Challenges †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 4 Mission Statement †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4 Organizational Structure †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 External Environment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 Internal Environment †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 Personnel Needs †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 Job Descriptions †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 7 Recruitment and Selection †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 9 Employee Training †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 0 Tuition Reimbursement †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦11 Total Compensation System †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 11 Union vs. Nonunion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 Work Life †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 14 Benefits †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 Performance Appraisal †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 Personnel and HRM Policies †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 16 HR Improvements †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 18 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 18 References †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 19 Appendix †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 25An Analysis of Actual Personnel Policies for the Starbucks Coffee Starbucks is one of the renowned coffee companies in the world today. Starbucks is known for its great customer service, inviting atmospheres, and excellent coffee. It all began in1971 in Seattle Washington when they opened their first store located in Pikes Place Market. Starbucks progressed through the many years and now Starbucks is one of the lead coffee stores in the world. They do not only offer coffee but the stores offer a place to work, study, think and even meet new people, which is widely known as Starbucks experience.Starbucks is more than just coffee. The aim of this paper is to examine and evaluate the most important aspects and policies regarding the human resources management of Starbucks by addressing key issues and influencing factors. Environmental Challenges Mission Statement As part of the strategy, CEO Howard Shultz has taken steps to invigorate the staff and ensure the best customer experience. These measures include retraining the staff and holding conferences called leadership labs to inspire its managers who he considers as the â€Å"ambassadors of brand, merchants of romance, and disciples of delight† (Kessler, 2012).Starbucks has also changed its mission statement. Starbuck’s first mission was drafted in 1990 and reflected its goal of being the number one provider of the best coffee you can find in the world (Stanley, 2002). Their new mission statement, as stated on their website is â€Å"to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. † Starbucks has announced plans to change its leadership structure in order to accelerate global growth. The company will be divided into 3 regions, The Americas, Europe, and Asia.Each region will be led by a president that reports to the CEO. The company is also expanding into the tea market as part of its goal to become a $1 billion dollar business (Starbucks Newsroom, 2011). Organizational Structure Since its establishment in 1971, Starbucks has seen many changes to its external & internal environment. As a result, Starbucks has made changes to its human resource management policies with regard to its mission, strategy, and organizational structure. Since Starbucks opened 42 years ago, coffee consumption in the US has steadily increased.Th e 2012 National Coffee Association's National Coffee Drinking Trend Survey that coffee consumption has increased in all categories since 2010. The largest increase has been observed in gourmet coffee beverages which increased by 8% since 2010. This upward trend is in line with the center’s other surveys that show a continual increase for coffee, which is the leading non-alcoholic beverage in the U. S. over soft drink consumption and other beverages (National Coffee, 2012). Starbucks is a massive company with numerous departments. All of the operations are managed from the headquarters in Seattle.District managers oversee the regional clusters of Starbucks stores and they report to the headquarters. Regional managers report to district managers. Store managers oversee the store operations and report to regional managers. Within the store organization one can descend to lower levels of position from store manager to assistant store manager to shift supervisor to barista. (Starb ucks Career Advancement, 2013) One can say that Starbucks has a divided and diversified organizational structure. The structure can be examined in two places.First part is the retail stores, where the physical contact is made with the customers. Since this part of the company solely works on satisfying the customer needs, contains high involvement of employees, and has relatively lesser layers of management, the organizational process resembles a flat organizational structure. (Gomez-Meija, 2012, p. 54). When moving to the corporate sector, one could say that this part resembles a bureaucratic organizational structure as employees are more specialized and there is a top-to-down approach among the ladders. Gomez-Meija, 2012, p. 54). External Environment These demographic changes for coffee has prompted new entrants into the consumer coffee market. The quick-service restaurant sector, including McDonalds, Wendy’s, Krispy Kreme Doughnuts and Jamba Juice have started lines of pre mium coffee. In addition, Starbucks faces new competitors in the grocery aisles since technology has made single serve coffee makers more popular for home use (National Coffee, 2012). In the global environment, the coffee industry is also seeing an expansion.Coffee is already the world’s most popular beverage, and has consistently ranked in the top five most traded commodities since the 1990s (Pendergrast, 2009). Internal Environment The internal environment is based around Starbucks’ mission to create a third place between home and work. As Starbucks has grown and expanded it has attempted to control quality by not franchising. As Starbuck’s environment has changed, the company has made several adjustments to Starbucks’ Human Resource policies. CEO Howard Shultz retook the helm of the company in 2008 with a goal of returning to the core values of producing the best cup of offee (Wertheimer, 2011). Personnel Needs The personnel that comprise the retail de partment are the Baristas and Shift Supervisors. Baristas prepare coffee and serve customers. Shift Supervisors assist the store manager with store operations. The Shift Supervisor is also a team leader responsible for delegating tasks and assisting with staff member training. Starbucks has about 18,000 stores worldwide, with 72% of them in North America (Loeb, 2013). Although the coffee giant has over 200,000 employees, each stores retail staff averages less than 9 members (Naydenov, 2013).The company recently demonstrated its procedure for handling personnel needs relative to demand. Between 2009 and the end of 2012, 39,000 employees were laid off as the global giant closed more than 600 stores. This downsizing was a result of a restructuring effort during the recession which brought economic uncertainty. Now that the company is experiencing recovery, CEO Gary Shultz has announced plans to hire 3,500 baristas by the end of 2013 (Allison, 2013). The expansion is a result of increas ed demand due to Starbucks new product launches which include a new line of coffee and the venture into the tea market.The company’s growth is also aided by continuous high sales in China. Job Description Starbucks as a big entity with over 200000 employees (Simon, 2008) is a massive global company employing people within a wide variety of positions. They have baristas who are the public face of the company, both interacting with the customers and preparing their coffee and lattes. They have shift supervisors who are veteran baristas overseeing the overall Starbucks store experience for customers. Starbucks hires a big number of people, mostly for their retail stores.These retail jobs have a more general description. When looking at the job description at the Starbucks career page, one can see that this position might not be a technical one but is explained in great details. Because this position requires focus on multiple tasks with light focus, one could define it as a gene ral position. In the upper levels of the careers, there are many kinds of management positions from store managers to district managers to regional managers. Job descriptions at Starbucks tend o get more specific towards the upper ladders as the company starts to resemble a bureaucratic organizational structure. For example, Critical positions such as managers are described in much greater detail when compared to retail store positions. A product manager has many tasks and duties but the responsibilities stay focused. The job description for the product manager is comprised of (1) a title, (2) a location, (3) a job summary (4) key responsibilities, (5) qualifications (6) required knowledge, skills ; abilities and (7) core competencies (Starbucks | Careers, 2013).This job description matches and even exceed the content of the ones described in the textbook as the textbook suggests that a job description should include a summary, duties and responsibilities, requirements and qualifica tions. One can say that Starbucks has executed creating of job descriptions very professionally in accordance with today’s standards. Two job descriptions, one for a barista and one for a product manager, are provided in the Appendix section, where one can picture the differences between a general job description and a specific job description.The barista has many duties in a great variety. They should provide customer service, be in constant communication with their supervisors and maintenance the cleanliness of the place. A product manager has greater responsibilities such as marketing, management and product innovation but the duties and tasks are are described with a greater precision when compared to the barista’s job description. One reason for this difference might be the fact that the baristas are focused and that’s a dynamic task subject to change at all times. Recruiting ; SelectionRecruitment is the gathering of capable people who might be a fit to th e position and selection is a process where the decision makers use specific tools and methods to choose the better candidates within that pool. (Bratton ; Gold, 2007, p. 239) Recruiting and selection of employees are important milestones in hiring a candidate for a position. It is usually conducted by a member of HR or a manager. Starbucks obviously utilizes job design and job analysis methods for positions from all levels because their job descriptions at the career web-site are very well structured.Starbucks HR uses both internal and external recruitment. In the case of internal recruitment, there are a few ways to lead this process. Candidates can be selected in the intranet on the website where only the staff and the employees have access. Additionally candidates can be selected through staff meetings or recommendations from other employees (usually the ones in higher positions in the ladder). In the case of external recruitments, Starbucks utilizes conventional recruitment met hods and accepts only online applications: To attract candidates Starbucks uses ads, word of mouth and internet to reach out to people.Even though Starbucks uses methods besides the internet to reach out to potential candidates, they select candidates from the pool that receives applications from the career web-site. First they eliminate the ones who do not have the qualifications. After that they do phone interviews to select the ones who are interested in the position. The ones who the pass phone interviews undergo a face to face interview with district and regional managers. (Starbucks Interview Questions, 2013) Their sources of recruitment process provide all the aspects of traditional and non-traditional methods described in the textbook (Gomez-Meija, 2012, p. 74). Starbucks had some out of the box thinking and has incorporated social media very nicely into its recruiting and selection process. Positions and applications can be reached out through the Twitter and LinkedIn. (Soc ial Recruiting, 2010) This way Starbucks increases the chances of interactive conversations and encourages more potential candidates to apply for positions to increase the size of the recruitment pool. Employee Training Starbucks has a unique and successful approach to the training the company offer to employees, new and tenured.The training regimen of a Starbucks Employee consists of a multitude of strategies including but not limited to Customer service training, Cross-functional training, team training, and On-the-job training (OJT) (Reese, 1996). Training/lessons are creatively named so as to keep with Corporate Cultures i. e. â€Å"Brewing the perfect cup†, â€Å"coffee knowledge†. These different methods of training are systematically set in place and usually take about 24 hours, of which the majority is to be completed within the first two weeks of employment.Once an employee has â€Å"cleared† all different levels of training, the employee should be well rounded, educated, and skilled to service customers/clientele (Reese, 1996). Tuition Reimbursement Starbucks offers tuition reimbursement based on the employees eligibility, position, and length of continuous service from the beginning of each calendar year. Taking into consideration that 85% of Starbucks â€Å"Partners† have education beyond high school and the average age is approx. 26, the benefit of tuition reimbursement is as lucrative as the wages themselves.The idea of getting a degree and having your â€Å"employer† pay for it fits as a strategic benefit/lure for the principle demographics of Starbucks employees. (Life at Starbucks, 2006) The eligible expenses consist of tuition fees, books, class requires supplies and required fees. Another eligibility criterion is that the education the employee wishes to get must aid the employee in his/her career path in Starbucks. Many degrees are supported in the program such as Associate’s, Bachelor’s, Mas ters, Doctoral, and Certificate degrees. Employees can apply through internet, fax or e-mail. There is also a limit to this tuition reimbursement amount.In the Appendix, a tuition reimbursement application sample form is attached. Total Compensation Starbucks hires around 200 people per day and has one of the lowest turnover rates in the industry. Starbucks aims to imbed its values in the company culture. Starbucks use these values to give employees a sense of meaning to their work even if it is just pouring a cup of coffee. The firm belief has been that if you take care of your employees, employees will take care of customers and be engaged in their work. They offer a comprehensive benefits package including healthcare coverage, stock options and discounted stock purchase programs.Their benefits package is branded â€Å"Your Special Blend† and is available to employees in its full capacity after only ninety days of employment. To go a step further, Starbucks implemented a pl an called Partner Connection to help the workforce with health and fitness and to link employees with shared interests and hobbies. This program is funded by sales of logo merchandise to partners. They also have a program called the CUP Fund that helps employees with financial assistance during times of crisis or hardship and a Total Pay package that offers discretionary bonuses.Finally, Starbucks offers its employees a program called Mission Review which allows the employees to communicate thoughts and feelings to management and receive answers to their questions. The formal rewards are certainly not very attractive. Most of the so-called partners are paid less than what primary school private tutors get per hour. Starbucks is a challenge for its employees, learning something new, and a good way of earning some extra money. The partners make work fun, and employees like to mess around with coffee. One could say that informal rewards would play a larger part than in these intrinsica lly driven motivations.Employees are free to take any drink from Starbuck sand they do it very openly. When a former employee turned up to visit everybody,  they were given a warm welcome, and not to mention helped to a free drink. It does seem that working in Starbucks made the employees and former employees feel good as they were able to drink free coffee which other consumers pay. Starbucks, as a popular culture icon, also made it cool and hip to work in. A certain amount of social status is conferred thus, and this is another hidden reward. It makes sense why these people were so intensely motivated in their work behavior.A 20% discount would be available for any employee when he visits another branch, even when he or she is off duty. All that the employee has to do is to key in his or her Identification Card Number. The interesting thing is that this attractive discount also applies if the employee orders on behalf of accompanying friends. The privileges of working for Starbu cks Coffee extend beyond normal working times. Only the employees are able to understand the benefits and such small benefits add up to actually becoming quite substantial. Union vs. NonunionThe employee-employer relationship is complicated at Starbucks. Starbucks was unionized in the 80s and provided health-care even to the baristas besides a share of the profit. In 1992 Starbucks became union-free with the worker’s own will because The CEO Howard Schultz claimed that he really cared about the workers, calling them â€Å"partners† and he would listen to their problems. (Fellner, 2008, p. 144) There are contradictory comments about the issue. Even though baristas still receive health benefits as much as higher-level management employees, they are not happy about the payrolls.For example, the baristas in New York City complain that the wage they get is not enough to make a living. (Maher-Adamy, 2006)There have been disputes between managers and baristas in public (Inter national Labor, 2008). There are also neutral commentators who believe that the truth lies in between as some think that Starbucks is treating their employees still better than many other restaurants (Fellner, 2008, p. 70). Starbucks is already unionized since 2006, founded by a previously fired employee, Daniel Gross (Simon, 2008). Facts point out that Starbucks should stay unionized.Even though when research indicates that Starbucks treats its employees with more dignity than many other restaurants by calling them partners (Fellner, 2008, p. 142), it does not necessarily prove that they are treating their employees fairly. The management claims that they have been treating the employees fairly and providing them with benefits, good wages, and stock options but the company has been accused of union bashing and a National Labor Relations Board Judge ruled that Starbucks violated federal labor law by trying to stop union activities at four Manhattan locations in New York. James, 2009 ). Wagner Act states that management should not interfere with, restrain or coerce employees from exercising their their rights to form unions. (Gomez-Meija, 2011, p. 506) The Taft-Hartley Act, and the Landrum-Griffin Act were amended in order to balance the power distribution but one can say that Starbucks unions are not overpowered at all. Work Life The quality of work life for Starbucks employees actually is really good for them. Starbucks has a great outlook on employee relationships, and they offer such benefits that it does keep the employees happy.The benefits offered help relieve normal every day stresses so you can focus more on working at your best. Starbucks creates a happy environment with the help of having happy employees. The Quality of work life is related to high job satisfaction it is known to have less â€Å"absenteeism and turnover† (Gomez-Mejia, 2012, p. 20). Employees feel satisfied in a job when a few different needs are met. There is the environment in which they work the other employees around them, and the benefits that come from the company that all help employees to want to feel as they are a part of the company and are appreciated. BenefitsStarbucks offers the usual benefits most company’s give out and then some. They have competitive pay, Insurances for Medical, prescription drug, dental, vision, life and disabilities. Starbucks also offers the employees Bonuses, paid time off, and a retirement savings, which is very valuable because everyone is worried about getting older and to have a retirement plan, helps you look to the future with less worries. The list continues with equity in the form of Starbucks stock and discounted stock purchase plan, and employees like to be a part of the company they are working for especially if they do feel happy with the company.Another -not so much heard- benefit is the Adoption assistance which is an amazing gift for the families who are helping the homeless children in the world. Domestic partner benefits are also a large helper because then it helps secure families more. Emergency financial aid can take a stress off your back, and a referral and support resources for child and eldercare is another help with the stress reliever. On top of all the benefits, you even get a free pound of coffee each week (Huang, 2011). One method they use to have productivity enhancing techniques is they offer â€Å"Perks for Partners†.An example is that while on work breaks any tea, or coffees are free of charge. Being an employee and having free beverages on the break is a nice incentive, and would help enhance productivity because happy employees produce good work productivity (Starbucks. com, 2013). Performance Appraisal Policies The performance management system at the Starbucks revolves around each employee; it puts the individual as the focus where every person who is in direct interaction with him will evaluate him. All his peers, subordinates, supervisors and ev en externally interacting parties such as the customers, and suppliers belong in this group of people.This is related to the 360 degree concept where employees provide their own evaluation along with their evaluation by those surrounding them. At Starbucks each employee’s evaluation influences the employee’s future on whether he should be rewarded, promoted or even fired. But at the same time there is a controversy attached with the 360 degree evaluation system as it has a great tendency to be biased towards an individual, the evaluation can be easily manipulated with a simple understanding between the employees.But Starbucks believes in the goodness of the human beings it is believed that the employees will be honest and evaluate themselves and others with utmost integrity. The number of orders fulfilled by the employee in a given amount of time, the number of orders that had errors and were given back, employee’s behavior around customer and others, the feedba ck from customers this management system is an all-round technique. Personnel ; Human Resource Policies Overall Starbucks human resources have focused on overall wanting to be the most known brand there is in the coffee industry.They have Cultural Diversity by respecting the surrounding local cultures, and they utilize globalization principles at the same time. Starbucks has expanded so much since they first opened in 1971, in Seattle Washington’s Pike Place Market. Choosing this location for their first store was a tiny piece of the success, Pikes Place is already known to be famous because of Starbucks’ reputation. Starbucks used the help of another brand name to get their name out there. Since Starbucks is expanding its growth at all times, it is very important to keep in mind the diversity in order to globalize (Allison, 2012).Starbucks would have no success in growing if they did not properly accept the ways of local culture. Customers only keep coming back if you make them feel comfortable and that needs considering and taking all cultures into account at all times. Starbucks has a very important recruitment process when hiring new candidates and this is one of the most effective policies that the human resources put into action. The Development process helps them hire good employees so it is very important probably the most important to the company, and creates good customer service.They have great targeted training, certification programs and performance evaluations. The management team gets evaluated by the district managers annually. The baristas have regular evaluations every 6 months after they are hired and they have three outcomes to label these employees; needs improvement, meets expectations, exceeds expectations (Huang, 2011. ) Customers First Motto is very important, this helps keep customer loyalty and keeps the door open for new customers from good word of mouth. This is one of the most effective policies there is because with no customers there is no growth, no revenue and could demolish the brand name.Starbucks has a competitive advantage and offers the partners many things to keep them enthusiastic towards the Starbucks Company. One of the least effective policies would be the Starbucks rewards program for the customers; where you can get a free coffee for your birthday  (Huang, 2011). Even though the benefits from these rewards are small and only exciting for some customers, others just want to feel comfortable where they go or fast pace with good customer service. Starbucks tries to position itself higher than other companies with all the perks and benefits and how the whole company is run.Starbucks creates a good image of the company, and this image will only help them grow and continue to be a great company in the industry. HR Improvements If Starbucks could improve anywhere in their human resource policies, it would have to be in the training area and the performance evaluations they perform. T hese evaluations can help ensure the employees are staying positive and being an a part of the company. Too many evaluations would be a waste of money, but they should perform the Barista evaluations at every 3 months until an employee has been with them for one year.This would help Starbucks make sure they hire the proper employees and can weed through the ones who are not proper for the job. Also with Starbucks becoming so worldwide and opening stores in places such as United Kingdom and Russia they need to make sure people are properly trained in the cultures around them as to where the Starbucks is located. All the different states and countries Starbucks has offered special products to please the surrounding customers in their own geographic areas. In United Kingdom they added an extra shot of espresso to their 12 ounce drink (Allison, 2012).Human resource policies should be the same throughout the company no matter what continent they are on but they do need to make sure prope r training happens in each culture so that the company can keep expanding. Conclusion Starbucks overall has a great company that still to this day is growing and will continue to grow worldwide. The company has their human resources policies planned and organized in a very helpful and successful way. Starbucks understands the important aspects that make a company whole, and the needs of what to accomplish in order to have a growing successful Company.Starbucks strategy has proven year after year they are on the right track that a company should be on to generate revenues and a pleasant environment for the employees, employers and consumers. There are some issues with the employees in terms of wages, benefits and unions and Starbucks should keep the promises that has been given personally by the CEO, because it has been observed many times that happier employees means a better service and this results in happier customers. References Allison, M. (2013). Starbucks cranks up its own jo bs plan. The Seattle Times. Retrieved April 14 2013 from http://seattletimes. om/html/businesstechnology/2016665838_starbucks02. html Allison, Mellissa. (2012, August 13). Starbucks has Eye on Worldwide Growth. Seattle Times, C. 3 page1. Retrieved from  http://search. proquest. com. ezproxy. fau. edu/docview /1033248131/13C590CCC0E3E2F274D/1? accountid=10902 Barbash, J. U. S. Department of Labor, Office of the Assistant Secretary for Administration and Management. (n. d. ). Unions and rights in the space age  . Retrieved from website: http://www. dol. gov/oasam/programs/history/chapter6. htm Bratton, J. , ; Gold, J. (2007). Human resource managment: Theory and practice. (Fourth ed. ).New Jersey: Lawrence Erlbaum Associates, Inc. Company Information. Starbucks web-site. Retrieved from  http://www. starbucks. com/about-us/company-information Effective Brands. (2008). Starbucks: Abuzz about local growth. Retrieved from http://www. effectivebrands. com/downloads/bulletin_starbucks . pdf Fellner, K. (2008). Wrestling With Starbucks. New Brunswick: Rutgers Press University. Retrieved April 14 2013 from http://web. ebscohost. com. ezproxy. fau. edu/ehost/ebookviewer/ebook/nlebk_243103_AN? [email  protected];vid=1;format=EB Gomez-Mejia, L. R. , Balkin, D. B. ; Cardy, R. L. (2012). Managing human resources. (7th ed. ). Upper Saddle River: Prentice Hall. Global actions target starbucks union-busters (2007). Industrial Worker. Retrieved from http://ezproxy. fau. edu/login? url=http://search. proquest. com/docview/195446184? accountid=10902 Huang, Connie. (2011, November 21). Starbucks: A Premium Blend of Human Resource Policies. Prezi. com. Retrieved April 14 2013 from http://prezi. com/c8gqvfpfno6k/starbucks-a-premium-blend-of-human-resource-policies/ Not a creditable source James, A. (2009), Starbucks spars over union. Retrieved April 14 2013 from http://www. starbucksunion. rg/news/starbucks-spars-over-union-seattle-pi? language=fr Kessler, S. (2012). Inside St arbucks's $35 Million Mission To Make Brand Evangelists Of Its Front-Line Workers. Fast Company. Retrieved April 14 2013 from http://www. fastcompany. com/ 3002023/inside-starbuckss-35-million-mission-make-brand-evangelists-its-front-line-workers Larson, R. (2009). Marketing Strategy and Alliances Analysis of Starbucks Corporation. Liberty University. Retrieved April 14 2013 from: http://digitalcommons. liberty. edu/cgi/viewcontent. cgi? article =1005&context=busi_fac_pubs Life at Starbukcs (2103). Tuition Reimbursement.Retrieved April 14 2013 from http://lifeat. sbux. com/NR/rdonlyres/FB31ADAF-D465-468C-A81A-18C0AC290517/0/TuitionReimbursementPoliciesandProceduresPlanDescriptionAug12006. pdf Loeb, W. (2013). Starbucks: Global Coffee Giant Has New Growth Plans. Forbes Magazine. Retrieved April 14 2013 from http://www. forbes. com/sites/walterloeb/2013/01/31/starbucks-global-coffee-giant-has-new-growth-plans/ Maher-Adamy (2006) Do Hot Coffee And â€Å"Wobblies† Go Together? Th e Wall Street Journal. Retrieved April 14 from http://online. wsj. com/article/SB114290666494303693-email. html Morrison, M. (2011). Starbucks Forges ‘Moments of Connection' By OfferingExperience. Retrieved April 14 2013 from  http://adage. com/article/special-report-marketer-alist/marketer-a-list-starbucks/230837/ National Coffee Association. (n. d. ). National Coffee Drinking Trends 2012. Retrieved April 14 2013 from: http://www. ncausa. org/i4a/pages/Index. cfm? pageID=731 Naydenov, D. (2013). Will the Economy and Employee Costs Put Pressure on Starbucks? The Motley Fool. Retrieved April 14 2013 from http://beta. fool. com/didiooodotcom/2013/03/04/evaluating-potential-economic-and-employee-cost-pr/25586/ Obloja,  Elena. (2011, December 15). Starbucks HR policies and practices. scribd. com. Retrieved from  http://www. cribd. com/doc/75800799/Starbucks-HR-Policies-and-Practices. Not a creditable source Pendergrast, M. (2009). Coffee second only to oil? Is coffee really the second largest commodity? Mark Pendergrast investigates and finds some startling results. Retrieved April 14 2013 from http://www. thefreelibrary. com/Coffee+second+only+to+oil%3F+Is+coffee+really +the+second+largest†¦ -a0198849799 Reese Jennifer. (1996, Decemeber 9). Starbucks, inside the coffee cult. Cnn. Money. com. Retrieved April 14 2013 from http://money. cnn. com/magazines/fortune/fortune_archive/1996/12/09/219373/ Seaford, Bryan C. , Robert C. Culp, and Bradley W.Brooks. (2012) Starbucks: maintaining a clear position. Journal of the International Academy for Case Studies; 2012, Vol. 18 Issue 3, p39 Simon, B. (2008). Consuming lattes and labor, or working at Starbucks. International Labor and Working Class History, 74(1), 193-211. Social Recruiting the Starbucks Way. (2010, March 23). Retrieved April 14 2013 from http://blog. sironaconsulting. com/sironasays/2010/03/social-recruiting-the-starbucks-way-. html Stanley, A. (2002). Starbucks Coffee Company. Starbucks Cof fee Company. Tuck School of Business at Dartmouth. Retrieved from http://mba. tuck. dartmouth. edu/pdf/2002-1-0023. df Starbucks Career Advancement (2013). Retrieved April 14 2013 from http://www. starbucks. com/career-center/starbucks-career-advancement â€Å"Starbucks Corporation. † International Directory of Company Histories. Ed. Jay P. Pederson. Vol. 77. Detroit: St. James Press, 2006. Business Insights: Essentials. Retrieved from URL Here Starbucks Interview Questions (2008). Retrieved April 14 2013 from http://www. glassdoor. com/Interview/Starbucks-Interview-Questions-E2202. htm Starbucks Newsroom. (2011). Starbucks Announces New Leadership Structure to Accelerate Global Growth. Retrieved April 14 2013 from http://news. starbucks. com/article_display. fm? article_ id=547 Static Brain. com. (2012, September 9). Starbucks Company Statistics. Retrieved April 14 2013from http://www. statisticbrain. com/starbucks-company-statistics/ Wertheimer, L. (2011). Starbucks CEO: Ca n You ‘Get Big And Stay Small'? NPR. Retrieved April 14 2013 from http://www. npr. org/templates/transcript/transcript. php? storyId=134738487 Why are starbucks workers joining a union? (n. d. ). Retrieved April 14 2013 from http://www. starbucksunion . org/about-starbucks-union/why-are-starbucks-workers-joining-union Appendix I. Job Description of a barista Barista (US) Location:  Boca Raton, FL (5250 Towne Center Circle)Location Details Starbucks 5250 Towne Center Circle Boca Raton,  FL  Ã‚  33486 P: 561-347-9710  »Ã‚  See all jobs at this location Job Description As a Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Delivers l egendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. * Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.Maintains a clean and organized workspace so that partners can locate resources and product as needed. * Maintains regular and consistent attendance and punctuality. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Summary of Experience * No previous experience requiredRequired Knowledge, Skills & Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships Physical Requirements * Constant standing/walking * Occasional stooping, kneeling or crawling * Occasional pushing, pulling, lifting or carrying up to 40 lbs * Occasional ascending or descending ladders, stairs, ramps * Constant computer/POS Register and bar equipment usage Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine * Constant reaching, turning, and performing precision work around bar area * Constant receiving detailed information through oral communication * Constant talking, expressing or exchanging ideas by means of the spoken word * Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors   * Constant clarity of vision at near and/or far distances Link to the page: https://wfa. ronostm. com/index. jsp? LOCATION_ID=289517 9514&locale=en_US&applicationName=StarbucksNonReqExt&SEQ=postingLocationDetails&POSTING_ID=667441924 II. Job Description of a Product Manager Description Job Summary & Mission This job contributes to Starbucks success by supporting the transformation of Starbucks food, a critical strategic initiative for our company and an area of tremendous change and opportunity. Role is a unique combination of category work + strategic support of high impact special projects.Description:  drives the successful rollout of our new La Boulange platform across the United States by ensuring the engagement of store Partners. Works with cross functional teams to create new engagement plans and protocols, design special events and otherwise ensure the sustained success of our food program within stores. Proactively identifies and resolves potential challenges, facilitates cross-functional communication, and manages the product performance against operating plans and budgets to achieve Starbucks financi al and business objectives. Models and acts in accordance with Starbucks guiding principles.Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Business Management: – Manages the product line business against operating plans and budgets. Tracks, analyzes and communicates product and program performance vs. expectations. Provides meaningful insight and recommends action plans to address variances in performance against annual plan. – Manages cross functional team to deliver integrated launch programs for products, including product direction, marketing plans and store operations and supply chain requirements.Communicates product direction to internal and external partners. – Develops and manages product line business plans. Creates and presents the business case for new programs to support growth strategies and profitability targets. Makes recommendations regarding product objectives and strat egy, positioning, pricing, packaging, and product lifecycle. May provide information and direction for planning, forecasting and managing inventories. – Supports qualitative and quantitative research to develop key findings and recommended actions (e. . develops proforma models and runs sensitivities). – Merges trends and other primary and secondary forms of research with fact based business insights to arrive at sound strategic recommendations. Uses data to tell a logical story. – Manages project teams and timelines to deliver products and programs. May work with cross-functional partners to ensure the best available costs, terms and quality. – Provides input into the strategic plan for product(s) they manage. Marketing & Promotions: Develops and manages multi-channel, integrated marketing plans for promotions, brand initiatives, or product. Creates and presents the business case for new programs to support growth strategies and profitability targets. Cr eates and/or provides input to recommendations regarding marketing plan objectives, strategy, messaging, marketing mix, and tactics. – Develops, manages, and tracks marketing budgets, timelines, and processes from kickoff to execution. Establishes and maintains processes to ensure effective and timely development and execution of programs within defined

Skydiving was a positive experience for me to overcome my fear of risk

Skydiving was a positive experience for me to overcome my fear of risk Skydiving was a positive experience for me to overcome my fear of risk When the word risk is mentioned the thought of diving from a comfort zone to the unknown comes into mind. The term risk itself sends shivers among many. Most people would prefer to do the same thing over and over the same time which is safe as the outcome of the activity is safer than the reverse. The term risk is concerned with expected ideals of one or more outcomes which are directly related with an occurrence. Although taking a risk may seem a little disadvantageous from a point of view from a comfort zone, the rewards associated with taking the risk may actually be worth it. Learning ways in which to overcome ones fear is the first step in learning how to manage the fear of taking risks. Fear is common culprit that holds people in weakness and must therefore be tackled head on before one can accomplish anything meaningful. One of the ways of learning how to overcome fear is by trying to do something new or totally different from your day to day life. A good example would be by sky diving which is a great way of overcoming fear and learning how to deal with risks. This activity requires one to have some ability to deal with risks and it all starts with the mentality that one has about the process of overcoming the fear. Walking the talk is the next step in learning how to overcome the fear of taking risks. After deciding an uncommon activity such as skydiving then it is up to you to get out of the box and jump. This requires that you have the ability of addressing your fears. Getting out of the box metaphorically refers to the process of getting your mind in a state in which you are ready to dive into the unknown with confidence that you will have a higher chance of achieving your set targets. In this case diving out of the aircraft marks a critical step in the road to learning how to manage the fear of taking risks. This is the gist of the whole process since it is the main part of learning how to manage taking risks. Putting the experiences into real life practices is actually the niche in this process of learning how to manage fears. Real life fears are not any different from fears that you may have while skydiving. The fear to take risks mainly lies in the lack of knowledge of the subject itself. Many will attest to the fact that they actually have no information on what they fear. When skydiving, one actually has to learn all about it before attempting to take any jump which at every thought is scary. Real life is not in any way different and one has to be fully armed with information regarding the risk that is about to be taken. Being informed about the risk you are about to take will generally go a long way in ensuring that the results you get are within the range you expect and thus reduce the possibility of unexpected surprises. The thought of taking a risk sends shivers down the spines of many. Skydiving for example is considered by the common majority as not only scaring but also life threatening. This activity is however safe and most of all the sense of believe that it brings to those who dare pursue it is worthwhile. When you decide that enough is enough and you are ready to take risks in life then a good way is to start by doing something out of the ordinary or something new. Doing it and learning from it should be the next step in trying to achieve your goals. Although many people have different strengths and weaknesses, it is imperative that one takes a critical analysis of ones strengths and weaknesses so as to know which area to improve on.

Aaron Douglas. Bio Essay

† He made numerous contributions at Fisk University. ?On May 26, 1899, Aaron Douglas was born in Topeka, Kansas. During his time in the Harlem Renaissance, Douglas helped to guide the artistic and literary movement. He is sometime referred to as the ‘Father of Black American Art. Douglas developed an interest in art early on, finding some of his inspiration from his mother’s love for painting watercolors (Biography 1). † Proceeding graduation in 1917 from Topeka, Kansas, Douglas enrolled in the University of Nebraska, which is also known as Lincoln. â€Å"There he pursued his passion for creating art, earning his Bachelor of Fine Arts Degree in 1922 (Biography 1). † At the same time, he connected with students of Lincoln High School in Kansas City, Missouri to share his interest of art with them. After two years of bonding with his pupils, Douglas decided to migrate to New York City. New York’s Harlem neighborhood had a thriving art scene; therefore it would not take any time for Douglas to get use to New York.? Reaching New York in 1925, Douglas swiftly became familiar with the Harlem’s cultural life. He began his career in New York as an apprentice for Winold Reiss, a German artist whom he met through Charles S. Johnson. Being an apprentice for Reiss only lasted two years before he continued on to became the editor of Opportunity, the National Urban League’s magazine. Through his covers for Opportunity and The Crisis, Douglas set forth a new vision for the black artists. His strong, geometric forms and Egyptian profiles resulted in a style later described by cultural critic and educator Richard Powell as ‘Afro-Cubism (Aiga 1). † In 1926, Douglas finally stepped up to the plate and married Alta Sawyer. Mrs. Alta was a teacher as well. Their h ome became a social Mecca for the likes of Langton Hughes and W. E. B. Du Bois. â€Å"Around the same time, Douglas loaned his talents to the first and only issue of Wallace Thurman’s magazine FIRE!! nd later designed the cover of Thurman’s short-lived magazine Harlem (Aiga 1). † With Douglas reputation for creating compelling graphics, he became an in-demand illustrator for many writers (Biography 1). † A few of Douglas popular illustrations consist of James Weldon Johnson’s poetic work, God’s Trombone (1927), and Paul Morand’s Black Magic (1929). â€Å"In addition to Douglas illustration work, he explored educational opportunities; after receiving a fellowship from the Barnes Foundation in Pennsylvania, he took time to study African and modern art (Biography 1). This experience led him to creating some of his best-known paintings in the 1930s. Meanwhile, Douglas was hired to produce a mural for the library at Fisk University. Contin uing to broaden his horizon, Douglas spent time in Paris, where he studied with Charles Despiau and Othon Friesz. â€Å"Back in New York, in 1933, Douglas had his first solo art show. Soon after, he started one of his most legendary works – a series of murals entitled â€Å"Aspects of Negro Life† that featured four panels, each depicting a different part of the African-American experience. Each mural included a captivating mix of Douglas’s influences, from jazz music to abstract and geometric art (Biography 2). † ? Returning to Fisk University in the late 1930s, Douglas served as an assistant professor, and shortly after he founded the school’s art department. Because Douglas was valued his educational responsibilities, he attend Columbia University’s Teachers College in 1941, and completed three years earning a master’s degree in art education. â€Å"He also established the Carl Van Vechten Gallery at Fisk and helped secure vital works for it collection, including pieces by Winold Reiss and Alfred Steiglitz (Biography 2). Outside of his works in his classroom, Douglas remained committed to learning and growing as an artist. â€Å"He received a fellowship from the Julius Rosenwald Foundation in 1938, which funded his painting trip Haiti and several other Caribbean islands. He later won other grants to support his artistic endeavors ( Biography 2). † Douglas had several solo exhibits over the years from his continuation to produce new works. ?Douglas received countless honors during his later years. â€Å"In 1963, he was invited by President John F. Kennedy to attend a celebration of the centennial of the Emancipation Proclamation, held at the White House. Douglas also earned and honorary doctorate from Fisk University in 1973, seven years after his retirement from the school (Biography 2). † He still remained an active painter and lecturer until the end of his life. On September 2, 1979, Douglas passed away at the age of 79, in a Nashville hospital. According to some reporters, he died of a pulmonary embolism. â€Å"Pulmonary embolism is a sudden blockage in a lung artery. The blockage usually is caused by a blood clot that travels to the lung from a vein in the leg (NIH 1). ? After Douglas death, a special memorial service was held for him at Fisk University, where he taught for nearly 30 years. â€Å"At the service, Walter J. Leonard, the university’s president at the time, remembered Douglas with the following statement: ‘Aaron Douglas was one of the most accomplished of the interpreters of our instituti ons and cultural values. He captured the strength and quickness of the young; he translated the memories of the old; and projected the determination of the inspired and courageous (Biography 2). † Aaron Douglas. Bio Essay † He made numerous contributions at Fisk University. ?On May 26, 1899, Aaron Douglas was born in Topeka, Kansas. During his time in the Harlem Renaissance, Douglas helped to guide the artistic and literary movement. He is sometime referred to as the ‘Father of Black American Art. Douglas developed an interest in art early on, finding some of his inspiration from his mother’s love for painting watercolors (Biography 1). † Proceeding graduation in 1917 from Topeka, Kansas, Douglas enrolled in the University of Nebraska, which is also known as Lincoln. â€Å"There he pursued his passion for creating art, earning his Bachelor of Fine Arts Degree in 1922 (Biography 1). † At the same time, he connected with students of Lincoln High School in Kansas City, Missouri to share his interest of art with them. After two years of bonding with his pupils, Douglas decided to migrate to New York City. New York’s Harlem neighborhood had a thriving art scene; therefore it would not take any time for Douglas to get use to New York.? Reaching New York in 1925, Douglas swiftly became familiar with the Harlem’s cultural life. He began his career in New York as an apprentice for Winold Reiss, a German artist whom he met through Charles S. Johnson. Being an apprentice for Reiss only lasted two years before he continued on to became the editor of Opportunity, the National Urban League’s magazine. Through his covers for Opportunity and The Crisis, Douglas set forth a new vision for the black artists. His strong, geometric forms and Egyptian profiles resulted in a style later described by cultural critic and educator Richard Powell as ‘Afro-Cubism (Aiga 1). † In 1926, Douglas finally stepped up to the plate and married Alta Sawyer. Mrs. Alta was a teacher as well. Their h ome became a social Mecca for the likes of Langton Hughes and W. E. B. Du Bois. â€Å"Around the same time, Douglas loaned his talents to the first and only issue of Wallace Thurman’s magazine FIRE!! nd later designed the cover of Thurman’s short-lived magazine Harlem (Aiga 1). † With Douglas reputation for creating compelling graphics, he became an in-demand illustrator for many writers (Biography 1). † A few of Douglas popular illustrations consist of James Weldon Johnson’s poetic work, God’s Trombone (1927), and Paul Morand’s Black Magic (1929). â€Å"In addition to Douglas illustration work, he explored educational opportunities; after receiving a fellowship from the Barnes Foundation in Pennsylvania, he took time to study African and modern art (Biography 1). This experience led him to creating some of his best-known paintings in the 1930s. Meanwhile, Douglas was hired to produce a mural for the library at Fisk University. Contin uing to broaden his horizon, Douglas spent time in Paris, where he studied with Charles Despiau and Othon Friesz. â€Å"Back in New York, in 1933, Douglas had his first solo art show. Soon after, he started one of his most legendary works – a series of murals entitled â€Å"Aspects of Negro Life† that featured four panels, each depicting a different part of the African-American experience. Each mural included a captivating mix of Douglas’s influences, from jazz music to abstract and geometric art (Biography 2). † ? Returning to Fisk University in the late 1930s, Douglas served as an assistant professor, and shortly after he founded the school’s art department. Because Douglas was valued his educational responsibilities, he attend Columbia University’s Teachers College in 1941, and completed three years earning a master’s degree in art education. â€Å"He also established the Carl Van Vechten Gallery at Fisk and helped secure vital works for it collection, including pieces by Winold Reiss and Alfred Steiglitz (Biography 2). Outside of his works in his classroom, Douglas remained committed to learning and growing as an artist. â€Å"He received a fellowship from the Julius Rosenwald Foundation in 1938, which funded his painting trip Haiti and several other Caribbean islands. He later won other grants to support his artistic endeavors ( Biography 2). † Douglas had several solo exhibits over the years from his continuation to produce new works. ?Douglas received countless honors during his later years. â€Å"In 1963, he was invited by President John F. Kennedy to attend a celebration of the centennial of the Emancipation Proclamation, held at the White House. Douglas also earned and honorary doctorate from Fisk University in 1973, seven years after his retirement from the school (Biography 2). † He still remained an active painter and lecturer until the end of his life. On September 2, 1979, Douglas passed away at the age of 79, in a Nashville hospital. According to some reporters, he died of a pulmonary embolism. â€Å"Pulmonary embolism is a sudden blockage in a lung artery. The blockage usually is caused by a blood clot that travels to the lung from a vein in the leg (NIH 1). ? After Douglas death, a special memorial service was held for him at Fisk University, where he taught for nearly 30 years. â€Å"At the service, Walter J. Leonard, the university’s president at the time, remembered Douglas with the following statement: ‘Aaron Douglas was one of the most accomplished of the interpreters of our instituti ons and cultural values. He captured the strength and quickness of the young; he translated the memories of the old; and projected the determination of the inspired and courageous (Biography 2). †

Test runs and pilot experiments on a carbon capture plant Literature review

Test runs and pilot experiments on a carbon capture plant - Literature review Example This project focuses on the physical absorption of carbon dioxide. The objectives of the project are as follows: 1. Understand the basic processes occurring in the plant for separating carbon dioxide from nitrogen 2. Become familiar with the plant (hardware, instrumentation and control systems). 3. Be able to prepare start-up and shut down instructions for operating the plant in a safe and efficient manner, taking into account that during transient conditions chemical plants are less safe than when they operate at steady state. 4. Develop an understanding of the relevant theory behind the operation of the pilot plant, e.g. Use of principles of heat transfer, mass transfer, and gas-liquid equilibrium. 5. Understand the effect of controllable system parameters on plant performance; and how to measure, control, and evaluate performance. Be able to plan a set of relevant experimental runs to collect the required data. 6. Analyse and present experimental data in a clear, concise and coherent form in the form of a brief individual report. 7. Work effectively and efficiently in a group to achieve a complex goal. In order for the success of the entire project, there were safety precautions that had to be adhered to; these are COMPULSORY safety precautions. The emphasis on the safety precautions is because there is a steam present in the plant and there are other potential dangers too, in the Pilot Plant Area. The paper presents the protection had to be worn at all times. ... The emphasis on the safety precautions is because there is a steam present in the plant and there are other potential dangers too, in the Pilot Plant Area. Given, the following protection had to be worn at all times: 1. A white laboratory coat 2. Goggles - may be removed in the control room. 3. A hard hat should be worn in the main areas of the plant. There are a number of pipes that can pose a danger to any exposed head. In addition, there are gantries surrounding the plant where things can fall! 4. A safety shower, situated at the right hand corner, in the main laboratory. This is seen as you enter the pilot plant. 5. Always think ahead; consider your own safety as well as that of others. 6. Must also sign into areas of the main control room. Methods and Materials The pilot plant consists of three absorption columns and one regenerator. The absorption columns are made out of acrylic plastic and have a height of 2.4 m and diameter of 0.1 m. Sampling points for the gas composition an d temperature are located along the sides of each column. Two columns are randomly packed with 16-mm Pall Rings and IMTP#15 and 1 column is packed with 4A Cempak structured packing. The structured packing sections were rotated 90" with respect to each other in the column. The absorption process was carried out in a counter-current mode of operation, whereby the feed gas composed of CO, air enters from the bottom of the column flowing upwards, and the prepared M U solution is pumped to the top of the column and flows downward by gravity. Treated gas exits via the top of the absorber and the rich MEA solution leaves at the bottom. The IMTP #15 and 16-mm Pall Ring packing’s were provided by Norton Chemical Process Products and the